Privacy and Security
Security
We utilize a secure site for our our entire website with the latest SHA256 encryption using an RSA 2048 bit key to protect your privacy and personal data. All data passed between your computer and our servers is encrypted. This prevents outsiders from obtaining credit card information or personal data as it is sent to our servers. You can safely enter your credit card number without fear of having it intercepted by anyone.
In order to make sure our website and servers are secure, we perform a comprehensive security audit of our website and have our site tested by an outside security company on a regular basis. This level of security screening meets or exceeds the guidelines set forth by the credit card companies to protect your personal and credit information.
Use of Information
We may use information to:
- Provide, maintain and improve our Services;
- Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about products, services, offers, promotions, rewards, and events and other news and information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Backcountry and others;
- Personalize and improve your experience on our Services;
- Personalize the advertisements you see on third-party platforms and websites.
- Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
- Link or combine with other information we collect about you;
- Carry out any other purpose described to you at the time the information is collected.
We share data with third parties, including our parent company and other affiliates, business partners, suppliers, subcontractors for the performance of any contract we enter into with them or you in order to provide you with a product or service. We contractually require these third parties to keep Personal Information confidential and use it only for the purposes for which we disclose it to them; and advertisers, advertising networks and social networks that require the data to select and serve relevant advertisements to you and, in some cases, to others; and analytics and search engine providers that assist us in the improvement and optimization our website. We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction.
Some of these disclosures/shares of data do or may constitute a sale of data under some data privacy laws. Accordingly, depending upon your state of residence, we offer the option for you to opt out of the sale of your Personal Information. Do Not Sell My Information.
We may share:
- Personal and online identifiers (such as first and last name, email address, phone number, usernames or unique online identifiers, IDFA, AAID);
- Financial Account Information (such as credit card numbers, bank account information, PayPal account information);
- Customer Profile Information (such as race, gender, age range, income range, ad demographics);
- Transactional Information;
- Online Activity Information (such as browsing history, search history, interactions with a website, email, application, or advertisement);
- Non-Precise Geolocation Information (such as zip or area code, state, country);
- Precise Geolocation Information (such as home or billing address;
- Inferences drawn from the above information about your predicted characteristics and preferences; and
- Other information about you that is linked to the Personal Information above.
California Consumer Privacy Act (CCPA)
If you are a California resident, you may ask businesses to disclose what personal information they have about you and what they do with that information, to delete your personal information and not to sell your personal information. You also have the right to be notified, before or at the point businesses collect your personal information, of the types of personal information they are collecting and what they may do with that information. Generally, businesses cannot discriminate against you for exercising your rights under the CCPA. Businesses cannot make you waive these rights, and any contract provision that says you waive these rights is unenforceable.
You have the right to request that your information not be shared with ad targeting providers by following the instructions via this link, Do Not Sell My Information.
Emails
Our software automatically sends out an order confirmation email when the order is received, and a ship notification email (if shipped via UPS or USPS) when the order is shipped. These emails are automatic and are sent by our server software. If you have spam blocking software that sends a return email and requires a response, you will most likely not receive these confirmation emails. You can check your order status by clicking on the Account menu near the top of each page on our website.
In order to keep our marketing costs low and provide the best service and prices to our customers, we utilize email marketing to keep our customers aware of specials and great deals. When you join our email list, or place an order, you'll be added to our weekly email program. Each of these emails includes an unsubscribe link to allow you to easily be removed from this list.
Legal Notice
TriSports is a DBA (trade name) of Velotech, Inc. Velotech accepts no responsibility for the proper use of the merchandise purchased and makes no warranty either expressed or implied as to the fitness of the merchandise for any particular use. Swimming, bicycling and running can be dangerous activities. The customer is urged to exercise caution in using the merchandise including wearing a helmet, and using reflectors and lights.
